Granora • Terms & Conditions
Terms & Conditions
These Terms govern your use of Granora’s website and your purchases through our store. By browsing or placing an order, you agree to the Terms below.
Quick summary
Granora sells pantry staples including millet pasta, stone-ground flours, pulses, grains, and rice. Orders are processed from Varanasi, Uttar Pradesh, India, and may be shipped within India and internationally. Product pages, checkout, and any policies referenced on this site form part of these Terms.
Using our site
Orders, pricing & availability
We aim to keep product information, prices, and stock accurate. If something changes after you place an order, we’ll contact you with options.
Pricing & currency
Prices are shown based on your location and may include or exclude taxes and duties depending on destination. Final totals appear at checkout.
Availability & substitutions
If an item is unavailable, we may cancel that item or offer an alternative of similar value—only with your approval.
Key terms (plain language)
This section highlights common questions. For details, refer to the full Terms on this page and our policy pages.
Who can place an order?
You must be able to enter into a legally binding contract in your country/state. If you’re ordering for a business, you confirm you have authority to do so.
How do I know my order is accepted?
We accept your order when we confirm it by email and/or dispatch it. We may refuse or cancel orders for suspected fraud, pricing errors, or stock issues.
What payment methods are supported?
Payment options shown at checkout are provided by our payment partners. Your payment is subject to their terms and verification checks.
What about shipping timelines and returns?
Shipping timelines, delivery partners, and return eligibility vary by destination and product type. Please review our Shipping & Returns page.
Do you ship internationally?
Yes—where available at checkout. International orders may be subject to customs duties, taxes, and import rules set by your destination country.
How do I contact Granora?
Email us at granorapasta@gmail.com or message us on WhatsApp at +91-8604321891.